FAQ
Everything you wanted to know about pix-online — quick answers for photographers.
What is pix-online?+
pix-online is a platform for professional photographers to manage galleries, share photos with clients, send digital contracts and get paid — all in one place.
Is there a free version?+
Yes. There's a free plan with basic gallery management and client sharing. You can upgrade to a paid plan at any time.
How does AI face recognition work?+
pix-online's AI recognizes faces in event photos. The client takes a quick selfie and gets only their own photos out of thousands — in seconds. Recognition runs in the browser, without an external server.
Is pix-online a good fit for wedding photographers?+
Absolutely. pix-online is built for wedding photographers: private galleries, AI face recognition, digital contracts with signature, deposit + balance payments, and folders for each part of the event.
Is pix-online a good fit for portrait and product photographers?+
Yes. Portrait and product photographers get professional galleries, a personal link for every business client and bulk ZIP downloads.
How long does it take to set up a gallery?+
Setting up a gallery in pix-online takes less than 3 minutes: upload the photos, choose a design and send the link to your client.
Can I get paid through the platform?+
Yes. pix-online includes built-in payments — deposit + balance. The client pays through a secure interface, and you get real-time updates.
Are galleries password-protected?+
Every gallery gets a unique link. You can restrict access so only people with the link can view it, and add an extra layer of protection.
Where are the photos stored?+
Photos are stored on Cloudflare R2 — secure, fast, highly available cloud storage. Data is backed up automatically.
Can I get a custom subdomain?+
Yes. Every photographer gets a subdomain like yourname.pix-online.com — branded and easy to share with clients.